Privacy Policy

Your use of the BIGMath.SG service is subject to your consent to the Terms of Use and this Privacy Policy.

This Privacy Policy becomes effective upon your first use of the service. You acknowledge that you have read and understood the terms of this Privacy Policy and agree to be bound thereby. If you disagree with this Privacy Policy, do not use the BIGMath.SG or any materials and resources available on this service.

1. Information We Collect

There are 2 types of information you may provide us when visiting and interacting with our website. They are namely non-personal and personal information.

Personal Information
When you register with BIGMath.SG or filling up our online form, you will be asked to provide your name, address, email address and password. Your password will be stored in encrypted form and it’s unreadable. If you forget your password, you may reset your password through email verification.

Your email address collected, will be used to send out email for your password reset, customer service & support to you, your orders & transactions, promotions & updates relating to the use of BIGMath.SG. And, your address and phone number will be used to arrange delivery of your orders and child’s rewards.

We understand privacy is important to you. We do not share, sell or transfer any part of your personal information to other parties. These parties do not include trusted third parties who involved in operating our website, conducting our businesses, or servicing you, provided that these parties agree to keep this information confidential.

Non-personal Information
We use cookies and similar tracking devices to collect aggregated statistic on anonymous basis, which means no personal information is associated with this data. The information includes,

• The Internet Protocol address or gateway of the visitor’s web server
• The previous website address from which the visitor reached us
• Clickstream data, which shows the traffic of visitors within this website (eg. pages accessed)
• The type of web browser used by the visitor
• The operating system of the visitor’s computer
• The screen resolution of the visitor’s computer monitor
• Meta data regarding uploaded files, such as file size, file name, file format, and other relevant parameters

These anonymous statistics will be used for the purpose of improving our visitors’ experience with us.

What is Cookie
BIGMath.SG uses a feature of your browser called a cookie to store your member ID and state information about where you are on the site. Cookies keep track of where you are on the site since the Internet is a stateless environment. BIGMath.SG does not store any of your personal information in cookies. A cookie is simply a small data file that the web site writes to your hard drive. A cookie can’t read any other data off your hard drive, pass on a virus, or read cookie files created by other sites.

You can choose to turn off cookies in your browser. However, some functions on BIGMath.SG may not work properly if you do so.

How we protect your information
We strive to ensure that our systems are secure. We have implemented various security processes, technical and organisational measures to maintain the safety of your personal information against unauthorised access, modification, or disclosure.

2. Collection of Information

Your information will be stored and processed in any country in which BIGMath.SG facilities are maintained. As your information is needed for us to provide you services, we will retain your information for as long as your account is active. We reserve the right to use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Please note that from time to time, we may delete data which it holds about you or other persons where we consider it appropriate to do so.

3. What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

4. Links to other websites and those link to us

Our website may link to other websites, or other websites may link to us which are not within our control. We will not be responsible for the security and privacy of any information gathered by these websites. These websites have their own privacy policies. Hence, you should exercise caution and refer to their privacy policies when visiting these websites or when using their services. We cannot be held liable for any third party’s act or practices, regardless if we are linked to or linked from those websites.

5. Google Analytics

Our website uses Google Analytics, a web analysis service by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland („Google“). 

Google Analytics uses cookies and similar technologies to analyse and improve our website based on your usage behaviour. 

The data collected in this context may be transferred by Google to a server in the United States and stored there. For the event that personal data is transferred to the United States, Google has agreed to the conditions of the EU-US Privacy Shield.

Google will truncate your IP address before analysis of the usage statistics, which means that conclusions cannot be drawn as to your identity.

On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing the website operator with other services relating to website and Internet use.

For more information in this regard, refer to the Google Privacy Policy. You can opt-out of the Google Analytics following this instruction.

6. Changes to the privacy policy

This Privacy Statement may be modified from time to time. Any change, update or modification we make will be effective immediately upon posting on our site(s). If we are going to be using the information collected from users in a manner materially different from that stated at the time of collection, we will send affected users written notice of the change by email. Continued access of our sites by you will constitute your acceptance of any changes or revisions to the Privacy Statement.